1.1

In this Privacy Policy, the following words and expressions shall have the meanings respectively assigned to them hereunder:

"Data Protection Laws" means all applicable laws and regulations in any jurisdiction which relate to the collection, disclosure, use and/or Processing of Personal Data, including without limitation to the PDPA, including all amendments thereto and subsidiary legislation enacted thereunder, whether now or in the future.

"PDPA" means the Personal Data Protection Act 2012 of Singapore, including all amendments thereto and subsidiary legislation enacted thereunder, whether now or in the future.

"Personal Data" means data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which a party has or is likely to have access.

"Process", in relation to Personal Data, means the carrying out of any operation or set of operations in relation to the Personal Data, including without limitation to recording, holding, organising, adapting, altering, modifying, retrieving, combining, transmitting, erasing, or destroying, and "Processing" shall be construed accordingly.

1.2

Any capitalized term not defined herein shall have the meaning ascribed to them in these Terms.

2.1 Personal Data You Provide to Us Directly

We collect Personal Data if you create an Account to use our Services or communicate with us as follows:

1. Identity and Profile Information.This is the Personal Data that is provided by you to enable you to create, log into, and access your Account, Framia and/or Services. We may also use such Personal Data to verify your identity or contact you such as your email address and password.
2. Transaction Information.When you make purchases on Framia, we will collect data and information relating to your purchase (which may be directly from you, or from our partnering third-party payment service providers (e.g.,Stripe)) for the purposes of verifying your transaction and processing your transaction. This may include your credit card details, bank account details, bank statements, billing address, payments and orders to and from you, and other details of services that you have purchased through Framia.
3. User Content.When you use our Services, we may collect your text input, prompt, uploaded files, videos, chat history, or other content, as well as associated metadata that you provide to our model and Services ("Prompts" or "Inputs"). Metadata includes information on how, when, where and by whom a piece of content was collected and how that content has been formatted or edited. Metadata also includes information that users can add or can have added to their content, such as keywords, geographical or location information, and other similar data. We generate responses ("Outputs") based on your Inputs. If you include Personal Data or reference external content in your Inputs, we will collect that information, which may be reproduced in your Outputs.
4. Communication Information.When you contact us, we collect the information you send us, such as proof of identity or age, contact details, feedback or inquiries and the contents of any messages you send.

2.2 Personal Data We Receive from Your Use of the Services

We automatically collect certain information from you when you use the Services, including internet or other network activity information such as your IP address, unique device identifiers, and cookies.

1. Device and Network Information.In accordance with the permissions set on your device or browser, your device or browser automatically provides us with information regarding the timing and manner in which you install, access, or use our Services. This information may include details such as your device type, operating system, browser data and referring web pages, mobile network and connection details, mobile carrier or internet service provider (ISP), time zone configuration, IP address (including location information inferred from your IP address), and various identifiers (such as device or advertising identifiers, probabilistic identifiers, and other unique personal or online identifiers).
2. Usage Information.We collect information about your use of the Services, such as the dates and times of access, browsing history, search, information about the links you click, pages you view, and other information about how you use the Services, and technology on the devices you use to access the Services.
3. Log Information.We collect information about how our Services are performing when you use them. This information includes log files. In the event that you or your device encounters an error, we may collect details about the error, the time it occurred, the feature in use at that moment, the application's state when the error happened, and any communications or content present at the time of the error.
4. Interests and Preferences.We also learn about your interests and your preferences over time through your use of the Services to personalize your conversations and the features of Framia and/or Services.

4.1

We may collect, use, disclose, and /or Process your Personal Data for any or all of the following purposes:

1. To provide you with access to Framia and the Services;
2. To process, administer, or manage your Account, including:
   1. To verify your age and identity; and
   2. To assess your suitability and/or eligibility for certain function, features or services;
3. To operate and administer Framia and the Services:
   1. To provide the core functionality of Framia
   2. To provide and maintain the content and other functionalities of Framia and Services;
   3. To carry out obligations arising from our contract with you;
   4. To manage our relationship with you, which includes sending administrative information to you relating to Framia and Services.
4. To improve Framia and Services, including:
   1. To conduct research, analysis, and developing activities (including but not limited to data analytics, surveys and/or profiling) to improve Framia and/or the Services;
   2. To personalise or customise the content and services that we provide to you, including provide you with Services that are more tailored to your preferences;
   3. To improve user experiences;
   4. To improve user interface of Framia;
5. For legal and operational purposes, including:
   1. To store, host and/or back up Personal Data for disaster recovery purposes, whether within or outside Singapore;
   2. To respond to, handle, and process queries, requests, applications, complaints, and feedback from you;
   3. To carry out fraud detection;
   4. To contact you in order to provide you with information or services where required by law or that you request from us;
   5. To share Personal Data in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we satisfy the requirements of applicable Data Protection Laws when disclosing your Personal Data;
   6. To respond to any legal processes, pursue legal rights and remedies, and manage any complaints or claims;
   7. To respond to requests for information from public and governmental/regulatory authorities, statutory boards, related companies and for audit, compliance, investigation and inspection purposes;
   8. To comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority, whether within or outside Singapore.
6. To process your purchases on our Framia, including:
   1. To enable you to browse Framia and make purchases on Framia;
   2. Verifying and carrying out payment transactions;
   3. Updating you on status of your purchases; and
   4. Providing you with customer support.
7. To market and advertise the App and the Services:
   1. Providing information which you may find useful or which you have requested, such as information about Framia and Services, features, and surveys;
   2. Displaying and targeting advertisements about Framia and Services on the Internet.
8. To transmit to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes.
9. To achieve any other incidental business purposes related to or in connection with the above.

4.2

The purposes listed above may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter.

6.1

Framia may from time to time, contain links to and from the websites of our affiliates, advertisers, or other third parties ("Third Party Websites"). Certain functions and features within Framia (such as the payment function) may be provided by third parties (such as payment service providers) (such functions and features being "Third Party Services"). Third Party Websites and Third Party Services are operated by third parties ("Third Party Service Providers"). When you access or use such Third Party Services, or when you click on the link to Third Party Websites, your Personal Data may be collected directly by such Third Party Service Providers.

6.2

As these Third Party Websites and Third Party Services are not owned or operated by us, we do not accept any responsibility or liability for such Third Party Websites and Third Party Service, or the collection of your Personal Data by such Third Party Service Providers. Your access to such Third Party Websites and Third Party Services, and provision of Personal Data to these Third Party Service Providers are entirely at your own risk. Please check the privacy policies that apply to such Third Party Websites and Third Party Services carefully before you provide any Personal Data to such Third Party Service Providers.

6.3

By accessing or using Third Party Websites and/or Third Party Services, or providing your Personal Data to Third Party Service Providers, you acknowledge and agree that:

1. you have read and understood such Third Party Service Providers' privacy policies, and consent to the collection, use, disclosure and/or Processing of your Personal Data by such Third Party Service Providers pursuant to their privacy policies;
2. we do not control such Third Party Service Providers, and the manner in which and purposes for which your Personal Data may be collected, used, disclosed and/or Processed is determined solely by such Third Party Service Providers as data controllers (as defined under applicable Data Protection Laws); and
3. to the maximum extent permissible by law, we shall not be liable for any liabilities, losses or damages that may be incurred by you as a result of your use of any Third Party Websites and/or Third Party Services, or the collection, use, disclosure and/or Processing of your Personal Data by any Third Party Service Providers.

8.1

Depending on your location and the nature of you interactions with our Services, you are entitled with the following rights and options regarding your Personal Data subject to applicable laws and regulations:

1. Right to know:Information about how we have collected and used Personal Data. We have made this information available to you without having to request it by including it in this Privacy Policy.
2. Access:the right to request a copy of the Personal Data we process about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format. You could also access some of your Personal Data through account settings (for instance, your nickname).
3. Deletion:deletion of Personal Data that we no longer need to provide the Services or for other lawful purposes. You can delete your Account in your account settings.
4. Correction:the right to request that we correct inaccurate personal data we retain about you. Please note that we cannot guarantee the factual accuracy of Outputs. If Outputs contain factually inaccurate Personal Data relating to you, you can submit a correction request and we will make a reasonable effort to correct this information—but due to the technical complexity of our large language models, it may not always be possible for us to do so.
5. Withdrawal of consent.Where our processing of your personal data is based on consent, you have the right to withdraw your consent. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

8.2

Please contact us by using the contact information provided in this Privacy Policy if you would like to exercise any of your rights. We will respond to your request consistent with applicable law and subject to proper verification. We may ask for specific information from you to help us confirm your identity.

8.3

In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. Further, please note that a reasonable fee may be charged for certain request.

1. Collection and Use of Personal Data

2. Disclosure of Personal Data

3. Sale of Personal Data

We do not sell your Personal Data, as defined under CCPA. If in the future we do sell your Personal Data, we will notify you and you may have the right to opt-out of such sale.

4. Your Rights

5. California "Shine the Light" Disclosure

California Civil Code Section 1798.83 permits users of Services that are California residents to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. To make such a request, please submit a verifiable consumer request to us by sending email to support@framia.pro.

6. California Rights for Minor Users

California Business and Professions Code Section 22581 permits you, if you are a California resident under the age of 18, to view, correct, or remove information provided by you or publicly posted by you. To make such a request, please submit a verifiable consumer request to us by sending email to support@framia.pro.

1. Data Subject Rights

In addition to the information set out in Section 7 "Your Rights and Choices" in the Privacy Policy above, you have the right to:

1. Ask us to restrict the Processing of your Personal Data;
2. Data portability;
3. To object to the Processing of Personal Data.

2. Legal Basis for Processing Your Personal Data

3. Cross-border Data Transfer

4. Children's Notice

5. Data Protection Supervisory Authority

To lodge a complaint with your national or regional data protection supervisory authority, please contact the competent authority.