Terms of Use

Terms of Use

Last Update: July 19, 2025

Thank you for using Framia!

Before your use of Framia and other Services (as defined in Article 1) accessible via Framia, please carefully read these Terms to ensure you fully understand all the terms and conditions contained in the Terms of Use ("Terms"), along with our Privacy Policy accessible at (link), and all other documents referred in these documents.

By using our Services or confirming your acceptance of these Terms (whichever occurs first), it means that you have fully read, understood, and accepted all the contents of these Terms, and have reached a consensus with us to become a user of Framia ("User" or "you") and agree to be bound by these Terms. While reading these Terms, if you do not agree with these Terms or any of its provisions, you should immediately cease using our Services. If you are under 18 or a minor under the laws of your country or state of residence, you should have your legal guardian to review and accept these Terms. Your acceptance of these Terms and/or use of the Services means that both you and your legal guardian have agreed to these Terms.

These Terms may be updated from time to time, you may need to update third-party software from time to time in order to use our Services. Notification of changes to these Terms may be provided by us through push notifications in Framia, by email to you, or via any other method we deem suitable. Should you object to any such changes, you must promptly notify us in writing to terminate your account and immediately cease all access to and use of the Services. Your continued account maintenance or use of the Services after such notification will be deemed as your acceptance of the amended Terms. If you have any questions regarding these Terms, you may consult Framia customer service.

1. Definition

"Framia" means the mobile and web version of Framia (including without limitation to its upgrades and updates), operated by the Company which the User may use to access the Services.

"Services" means the services, functions, features, information and content provided by the Company and/or its business partners to the User through the Framia. For the avoidance of doubt, Services exclude third-party material.

"Intellectual Property Rights" means patents, trademarks, service marks, copyright, know-how, design rights, database rights, rights in software, rights in designs and inventions, trade secrets, confidential information, trade and business names and brands, internet domain names, any application (whether pending, in process or issued) for any of the foregoing and any other industrial, intellectual property or protected right similar to the foregoing (whether registered, registrable or unregistered) in any country and in any form, media, or technology now known or later developed.

2. Limited License

2.1

Framia and the Services is owned by the operator ("Company", "we" or "us"). Subject to the terms and conditions of these Terms, during the Term, the Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable, and non-assignable license to access and use Framia and Services for your personal and non-commercial purposes.

2.2

All Intellectual Property Rights available on and/or through Framia and the Services (excluding Prompts) are owned by the Company or licensed to the Company by our licensors. You do not acquire any rights, title or interest in or to Framia or Services, other than a right to use Framia or Services in accordance with the limited license granted hereunder and subject to all terms, conditions, and restrictions, under these Terms. The Company reserves and shall retain its entire right, title, and interest in and to Framia and Services, including all Intellectual Property Rights therein or relating thereto.

2.3

The trademarks, service marks, trade names and logos used and displayed on Framia (the "Trademarks") are registered and unregistered trademarks of the Company and others. Nothing on Framia should be construed as granting, by implication, estoppel or otherwise, any licence or right to use any Trademarks displayed on and Framia, without the prior written permission of the Company or any other applicable trademark owner.

3. Account Registration and Security

3.1

In order to access certain features of the Framia or Services, you may be required to become a Registered User and access such features through your Account. For the purposes of the Agreement, a "Registered User" is a User who has registered an account on Framia for the use of such features ("Account").

3.2 Registration Data and Age Requirements

  1. In order to become a Registered User, you will be required to provide a valid email address, and to create a password. The information which you have provided to us for such Account creation may be accepted or rejected at our sole and absolute discretion.
  2. You represent that you are (i) at least eighteen (18) years old, (ii) of legal age to form a binding contract, and (iii) not a person barred from using the Services under the laws of the Singapore, your place of residence or any other applicable jurisdiction. If you are under 18 or not of legal age, you must have your parent or legal guardian's permission if you want to use the Services.

3.3

We may allow you to link your Account with, or otherwise access the Framia or Services using, your accounts on third party services (for example, Facebook, Google, and other third party services as we may permit from time to time) ("Third-Party Account"). For the purposes of these Terms, all references to "Account" shall include "Third-Party Account".

3.4

In creating an Account, you agree to:

  1. provide true, accurate, current and complete information about yourself (the "Registration Data");
  2. maintain and promptly update the Registration Data to keep it true, accurate, current and complete; and
  3. not create an Account using a false identity or information, or on behalf of someone other than yourself.
  4. not have more than one Account per platform at any given time.

If you provide any information that is untrue, inaccurate, not current or incomplete, or Company has reasonable grounds to suspect that any information you provide is untrue, inaccurate, not current or incomplete, Company has the right to suspend or terminate your Account and refuse any and all current or future use of the Services. You agree not to create an Account or use the Services if you have been previously removed by Company, or if you have been previously banned from any of the Services.

3.5

You acknowledge and agree that you shall be solely responsible for maintaining the confidentiality and security of your Account and shall not allow another person to use your Account to access Framia and Services, and shall exit from your Account at the end of each session. You shall immediately notify us via support@framia.pro if you have reason to suspect that the confidentiality of your Account has been compromised, or if you suspect or become aware of any unauthorized use of your Account or any other breach of security.

3.6

The Company shall not be liable for any loss, damage, or other security incidents that may occur from your failure to comply with this section. Any activities performed under your Account will be deemed as your own actions and will be subject to terms and conditions as stipulated in these Terms.

4. Fees and Payment

4.1 General

  1. You may be required to pay fees to us to access or use the Services or certain features of the Services. In order to access and use such Services, you must make full payment of the applicable fees for the Services which you have received and used ("Fees"). The Fees in US dollar will be displayed to you through Framia prior to you receiving our Services. Should you choose to accept the Fees and receive our Services, such Fees will be due and payable by you immediately upon you having received the Services. The Fees may be recurring or based on usage. If these Fees are specified to be recurring or based on usage, you agree that we may charge the fees on a periodic basis to the payment method you specify at the time of your initial purchase. We may suspend or restrict your further use of Framia and/or Services if you do not make full payment of the Fees.
  2. You must pay the Fees in accordance with the payment methods available in Framia ("Payment Method"), including but not limited to using your credit card or debit card. You shall be responsible for all taxes and transaction charges associated with your payments.
  3. You acknowledge and agree that:
    1. Except where we specifically agree otherwise in a separate contract with you, we may adjust or increase any Fees for access to or use of the Services at any time. Additional Fees may apply for additional Services or features of the Services that the Company may make available. In such cases, we will provide you with notice before charging the additional Fees. If we charge additional Fees in connection with our Services, you will have an opportunity to review and accept the additional Fees that you will be charged before being charged. If you do not accept any such additional Fees, we may discontinue your access to the Services or features.
    2. While the Company may make available one or more Payment Methods in Framia, the Company does not operate or provide any payment services. The payment services behind each of the respective Payment Methods are provided to you by the relevant service providers ("Payment Service Providers"), and your use of such payment services may be subject to you entering into separate agreements or arrangements with such Payment Service Providers, which the Company is not a party to. We shall not be liable for, and you shall release us from, any obligations or liabilities that may be owed by you to your bank, debit or credit card company, or Payment Service Provider under any agreement or arrangement between you and such third parties.
    3. You shall be responsible for verifying the accuracy of any Fees charged to you. We shall not be liable for all losses arising from or in connection with discrepancies or inaccuracies and such Fees are nonrefundable.

4.2 Subscription

  1. We reserve the right to introduce subscription plans for Users from time to time. Under such subscription plans, Users may be able to pay a fixed Fee on a monthly basis (or such other interval as the Company may at its sole discretion permit) in order to be entitled to receive a certain number of uses of the Services during such intervals.
  2. The use of such subscription plans may be subject to such additional terms and conditions as may be imposed by the Company and notified to you through Framia from time to time.
  3. You can cancel any recurring payment at any time. If you cancel your subscription, you may use your subscription until the end of your then-current subscription term; your subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. If you downgrade to a lower subscription tier, you will continue to have access to your then-current higher tier until the end of your then-current subscription term.

5. Using Framia Services

5.1 What you can do

You have the right to use the Framia product and services in accordance with the terms and conditions of these Terms, and all applicable laws.

5.2 What you cannot do

  1. You must not use Framia or the Services for any unlawful purposes or criminal activity;
  2. You shall not post, upload, publish, submit, disseminate, promote or transmit or otherwise make available any:
    1. unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise objectionable content or material;
    2. material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or codes of practice;
    3. unauthorised material for advertising purposes or otherwise;
  3. You must not engage in any activities that endanger the network and system security of Framia during your use of the Services, including but not limited to:
    1. Unauthorized access to networks, interference with normal network functions, data theft, intentional dissemination of malicious programs or viruses, or any other activities that endanger network security and order are strictly prohibited.
    2. The use of deep linking, page scraping, social bots, spiders, or other automated means to access this service or third-party services through this service, for the purpose of accessing, obtaining, or monitoring any unauthorized data, content, or servers/accounts, is strictly forbidden.
    3. Providing technical support, advertising, payment processing, or any other assistance to facilitate activities that endanger network security is prohibited.
    4. Reverse engineering, decompiling, disassembling, or attempting to extract data from Framia algorithms, source code, mechanisms, or any related components is strictly prohibited.
    5. You may not bypass, circumvent, or disseminate methods or techniques designed to bypass or circumvent the security measures implemented by Framia to prevent actions prohibited under these Terms.
    6. The use of Framia to develop, train, or enhance any algorithms, models, or technologies that directly or indirectly compete with the Company is prohibited.
    7. Any other usage that may harm the interests of the Company is strictly forbidden.
    8. If you discover any vulnerabilities or defects in the services provided by Framia, you are encouraged to report them through the feedback feature available within the product interface or through the designated contact methods specified in these Terms. You must not publicly disclose, distribute, or publish any vulnerabilities or defects through the internet or other channels.

5.3 Use by Minors

You acknowledge that you must be at least of the minimum age to use the Services in your jurisdiction and that you are an adult in your country of residence (or at another age in your jurisdiction where you are classified as above the legal age of majority) when using the Services. If you are under 18 or a minor under the laws of your country or state of residence, you may not enter these Terms, unless your parent or legal guardian reviews these Terms and accepts them on their own behalf.

6. USER Content

6.1 User Content

From time to time, and at our sole discretion, we may permit you to submit content to the Services, including photos, video or audio (including sound or voice recordings and musical recordings embodied in the video or audio), images, folders, data, text, and any other works of authorship or other works ("Prompts"). Video may be generated at your request, based on your Prompts ("Outputs"). Prompts and Outputs are collectively referred to herein as "User Content".

6.2 Ownership of User Content

As between you and the Company, and to the fullest extent permitted by applicable law, you retain all rights, title, and interest in User Content. To the extent you create derivative works, you own all rights in those derivative works as permissible under applicable law. You acknowledge and agree that the Outputs generated may lack uniqueness and could be similar or identical to Outputs generated for other users or any Third Party.

6.3 Our Use of User Content

We may use User Content to provide, maintain, develop, and improve our Services, comply with laws, enforce our terms, and ensure Service safety. Contact us with any concerns about our use of User Content. You grant us and our affiliates an unconditional, irrevocable, non-exclusive, royalty-free, fully transferable, sub-licensable, perpetual, worldwide license to access, use, host, modify, communicate, reproduce, adapt, create derivative works from, publish, perform, and distribute your User Content, and to authorize others to do so, in any format and on any platform.

7. Intellectual Property Rights

7.1 Intellectual property rights

You acknowledge and agree that the Company and its third-party licensors own all rights, titles and interests (including without limitation to intellectual property rights) in and to:

  1. Framia. AI and the Services;
  2. All charts, logos, trademarks, domain names, webpage headers, button icons, text, and service names displayed on Framia and other significant brand features or specific descriptions which will allow a third party to identify the Company (collectively, "the Company Proprietary Markings");
  3. All updates, derivatives and modifications developed or derived therefrom, including without limitation to any software, source and object codes, algorithms, data models (whether or not any of the foregoing have been developed using user data), technology, web pages, text, pictures, images, audio, video, charts, layout design, and electronic documents, or customisation to Framia and Services;
  4. Any reports or data generated by the Company in the course of providing the Framia or Services to you or from user data uploaded or entered by you to Framia;
  5. Any intangible ideas, residual knowledge, concepts, know-how and techniques related to or learned from the Company's provision of Framia or Services, including, without limitation, any intangible ideas, residual knowledge, concepts, know-how, and techniques related to any new features for Framia or Services, whether or not created for you; and
  6. Any operation and technical data relating to Framia and Services (including without limitation to user Account information, operation records, and service orders).

(collectively, "the Company Intellectual Property").

7.2

Other than the limited license and use rights expressly set forth in these Terms to the Company Intellectual Property, the Company does not grant you any rights to the Company Intellectual Property and reserves all rights therein. Without prior written permission from the Company, you may not:

  1. Access or use the Company Proprietary Markings except in accordance with the terms of and otherwise permitted under these Terms;
  2. Display, use, apply for registration any the Company Proprietary Markings;
  3. Represent to any other persons, that you have the right to display, use, or otherwise dispose of the Company Proprietary Markings;
  4. Modify, alter, remove, delete or destroy any the Company Proprietary Markings placed upon or contained within Framia, Services or any documentation; or
  5. Take any action which would cause Framia and/or Services or any part thereof to be placed in the public domain or to become open-source software.

8. Copyright Protection Statement

8.1 Reporting intellectual property or legal rights violations

The Company has established measures and procedures to protect the legitimate rights of rights holders. If you believe that any part of Framia or its generated content infringes upon your intellectual property rights or other legal rights, you may submit an infringement notice in the form prescribed by and contain the information required under the applicable laws along with supporting evidence via email to support@framia.pro.

8.2 Legal responsibility for false claims

Please note that if a rights notice contains false statements, the submitter of the notice shall bear full legal responsibility for any resulting consequences, including but not limited to damages incurred by the Company and associated legal fees.

8.3 Required documentation for a rights notice

To ensure an efficient review of your claim, please provide the following information:

  1. Your detailed contact information, including your full name, a copy of your ID card or passport (if you are an individual), a copy of your business registration certificate (if you are an organization), your mailing address, telephone number, fax number, and email address.
  2. Proof of ownership of the allegedly infringed trademark, copyright, or any other legally enforceable rights.
  3. A clear and detailed description of the content that allegedly infringes upon your legal rights, along with screenshots or other evidence.
  4. A specific identification of the content on the alleged infringing webpage, indicating which part violates your rights.
  5. The following declaration in your notice: "I hereby affirm that the information contained in this notice is sufficient, truthful, and accurate. I am the legitimate rights holder of the reported content, or I have been authorized to act on behalf of the rights holder. The reported content infringes upon my legal rights. If any information in this notice is found to be false, I shall bear all legal responsibilities arising from such misrepresentation."
  6. If you are an individual, you must sign the notice. If you are an organization, the notice must bear your official seal.

9. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

  1. OUR SERVICES ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS;
  2. WE, ALONG WITH OUR AFFILIATES AND LICENSORS, MAKE NO REPRESENTATIONS, WARRANTIES, GUARANTEES, OR UNDERTAKINGS (WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE) REGARDING THE SERVICES, INCLUDING ANY OUTPUTS GENERATED. WE EXPRESSLY DISCLAIM ALL SUCH WARRANTIES, INCLUDING BUT NOT LIMITED TO THOSE RELATED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, RELIABILITY, IMPARTIALITY, CONSISTENCY, INTEROPERABILITY, CONFORMITY TO DESCRIPTION, SPECIFICATIONS, OR CRITERIA, COMPLIANCE WITH APPLICABLE LAWS AND THIRD-PARTY RIGHTS (INCLUDING BUT NOT LIMITED TO DATA PROTECTION, EXPORT CONTROL, AND INTELLECTUAL PROPERTY LAWS), AND UNINTERRUPTED ENJOYMENT.
  3. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE, ERROR-FREE, OR SECURE, NOR DO WE WARRANT THAT ANY CONTENT WILL REMAIN INTACT, UNALTERED, OR FREE FROM LOSS; AND
  4. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF ANY OUTPUTS GENERATED BY OUR SERVICES IS ENTIRELY AT YOUR OWN RISK. YOU MUST NOT RELY ON SUCH OUTPUTS AS YOUR SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, NOR SHOULD THEY BE USED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE.

10. Limitation of Liability and Indemnity

10.1 Service limitations and no guarantees

You acknowledge that despite our best efforts, due to inherent technical limitations in the technology supporting Framia's services, we cannot guarantee the following:

  1. Framia may not meet your specific needs or expectations, and any products, services, or content obtained through we may not fulfill your intended purposes.
  2. The use of Framia will be or will remain to be permitted by laws.
  3. We do not guarantee that the content generated by Framia will be 100% accurate, reliable, complete, functional, timely, secure, error-free, uninterrupted, or continuously stable.
  4. Although Framia applies AI-driven filtering mechanisms, some Outputs may still contain inaccuracies, inconsistencies, or material that could be deemed inappropriate.
  5. Framia does not comprehend user inputs in the same way as a human, nor does it recognize underlying risks or ethical implications.

10.2 Exclusion of certain damages

Neither we nor our affiliates, licensors, suppliers, or distributors shall be liable for any indirect, incidental, special, consequential, or exemplary damages. This includes, but is not limited to, damages for lost profits, loss of goodwill, loss of data, loss of use, or other intangible losses, even if we were advised of the possibility of such damages.

10.3 Cap on liability

Our total liability under these Terms shall not exceed the greater of:

  1. The amount you paid for the service that led to the claim within the 12 months preceding the liability, or
  2. One hundred dollars ($100).

10.4 Indemnity

You shall indemnify, defend and hold harmless the Company, our related corporations, our and our related corporations' directors, officers, employees and agents (collectively, our "Personnel") from and against any and all claims, demands, actions, suits proceedings, damages, obligations, losses, liabilities, costs, penalties or expenses (including, but not limited to, legal fees incurred by us on a full indemnity basis) of whatsoever nature which may be suffered or incurred by us as a result of or in connection with:

  1. your use of Framia or the results obtained therefrom;
  2. any breach of the Terms by you;
  3. any damage or injury caused by you to any property belonging to any Personnel;
  4. any damage or injury caused by you to any person and/or their property; and
  5. your infringement of any third party right (including any intellectual property, property, or privacy right).

11. Termination

11.1 General

You may terminate these Terms by deleting your Account. We reserve the right to suspend or terminate your Account if we have reasonable grounds to believe that the information provided is inaccurate, not current, incomplete, or if your use of the Account is in breach of any of these Terms. Such termination or suspension may be immediate and without notice.

11.2 Effect of Termination

Upon any termination of the Terms:

  1. all rights and licenses granted to you shall cease, and you shall immediately discontinue use of the Framia;
  2. your access to the Framia may be barred;
  3. your Account and related information, files and content associated with or inside your account (or any part thereof), including your user data, may be deleted from the Company's database at the Company's discretion. You acknowledge and agree that the Company will not have any liability whatsoever to you for deletion of your account or your user data; and
  4. where applicable, you shall promptly pay all amounts due to the Company as of the effective date of termination.

12. Governing Law and Dispute Resolution

  1. You understand and agree that when using Framia products in different regions, you must comply with all applicable laws, regulations, and policy requirements of those regions.
  2. These Terms, along with any disputes, claims, or legal actions arising from or relating to their subject matter, interpretation, enforcement, or formation—including those based on tort or other non-contractual grounds—shall be governed by the laws of Singapore.
  3. Any disputes arising out of or in connection with or in relation to these Terms, including any question regarding the existence, validity or termination of these Terms shall be resolved through mutual negotiation between you and the Company first. You may contact us using the details provided at the bottom of these Terms.
  4. If a resolution cannot be reached through negotiation, the dispute should be referred to and finally resolved by arbitration in Singapore administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of arbitration shall be Singapore. The Tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English.

13. General

  1. Independent Relationship.You and the Company are independent entities. These Terms do not create an agency, partnership, joint venture, employment, or franchise relationship between us.
  2. Service Modification and Discontinuation.We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that the Company will not be liable to you or to any third party for any modification, suspension or discontinuance of any the Services.
  3. Severability.If any part of these Terms is found to be illegal, invalid, or unenforceable under the law of any jurisdiction, the remaining provisions will still be valid and enforceable to the fullest extent possible.
  4. No waiver of rights.If the Company delays or chooses not to enforce any part of these Terms, it does not mean we waive our rights. We retain the right to act on any future or similar breaches. Our rights and remedies under these Terms are in addition to any other legal rights we have.
  5. Assignment.You cannot transfer, assign, sublicense, or subcontract your rights or obligations under these Terms to anyone else without our prior written consent. We shall be entitled, in our discretion, to delegate or subcontract the performance of any of our functions in connection with Framia, Services and our performance of our obligations under the Terms, and reserve the right to use any service provider, subcontractor and/or agent on such terms as we deem appropriate.
  6. No Third-party Beneficiaries.No third party who is not a party to these Terms (whether or not such person shall be named, referred to, or otherwise identified, or shall form part of a class of persons so named, referred to, or identified, in these Terms) shall have any rights to enforce or rely upon any of the provisions of these Terms.
  7. Export Control.You may not resell, export, or transfer Framia products, or any products developed using Framia, to specific individuals or countries subject to regulatory restrictions. Furthermore, you may not directly or indirectly export Framia products or any technology containing Framia products without obtaining all necessary prior approvals from the relevant government authorities and the explicit prior consent of the Framia team.

14. Contact

If you have any questions or suggestions about our Terms, do not hesitate to contact us at support@framia.pro.